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Title
Text copied to clipboard!Rental Assistant
Description
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We are looking for a Rental Assistant to support our property management and leasing operations. The ideal candidate will be responsible for assisting with day-to-day rental activities, including tenant communication, property showings, lease documentation, and administrative support. This role requires excellent organizational skills, attention to detail, and a customer-focused attitude.
As a Rental Assistant, you will work closely with property managers and leasing agents to ensure a smooth rental process for both tenants and property owners. You will be the first point of contact for prospective tenants, providing information about available properties, scheduling viewings, and answering inquiries. You will also assist in preparing lease agreements, collecting application documents, and maintaining accurate records.
In addition to tenant-facing responsibilities, you will help coordinate maintenance requests, follow up on rent payments, and ensure compliance with local housing regulations. You may also be involved in marketing efforts, such as posting rental listings online and distributing promotional materials.
This position is ideal for someone who enjoys working in a fast-paced environment, has strong communication skills, and is passionate about real estate and customer service. Prior experience in property management or leasing is a plus, but not required. Training will be provided for the right candidate.
Key attributes for success in this role include reliability, professionalism, and the ability to multitask effectively. If you are looking to start or grow your career in the real estate industry, this is a great opportunity to gain hands-on experience and make a meaningful impact.
Responsibilities
Text copied to clipboard!- Assist with property showings and tenant walkthroughs
- Respond to rental inquiries via phone, email, and in person
- Prepare and process lease agreements and rental applications
- Maintain accurate records of tenant information and lease documents
- Coordinate maintenance requests and follow up with vendors
- Support marketing efforts by posting rental listings online
- Collect and organize application fees and security deposits
- Ensure compliance with local housing laws and regulations
- Follow up on rent payments and assist with collections
- Provide administrative support to property managers and leasing agents
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Strong communication and interpersonal skills
- Organized and detail-oriented with the ability to multitask
- Basic knowledge of property management or leasing processes
- Proficiency in Microsoft Office and property management software
- Customer service experience is a plus
- Ability to work independently and as part of a team
- Reliable transportation and valid driver’s license
- Professional appearance and demeanor
- Willingness to work flexible hours, including weekends if needed
Potential interview questions
Text copied to clipboard!- Do you have any experience in property management or leasing?
- Are you comfortable communicating with tenants and property owners?
- Can you describe a time you handled a difficult customer situation?
- Are you familiar with any property management software?
- Do you have reliable transportation for property visits?
- Are you available to work weekends or evenings if required?
- How do you stay organized when managing multiple tasks?
- What interests you about working in real estate?
- Have you ever prepared lease agreements or rental documents?
- How do you handle confidential tenant information?
